Terms of sale

Returns & Refunds

Because all items are handmade and produced in limited quantities, we do not accept returns for change of mind.

If you receive a damaged or incorrect item, please contact us at:

gemaryshop@gmail.com

with your order number and photos of the issue.


Exchanges

Exchanges may be accepted depending on product availability.

Customers are responsible for return shipping costs unless the item received is defective or incorrect.


Refunds

Approved refunds will be issued to the original payment method within 5–10 business days after inspection of the returned item.